Windermere Surgery

We would like to invite you to use The NHS App.  This allows you to access a range of NHS services.  Here is a video which explains how the NHS app works.  At this surgery you can use the NHS app to:

• order repeat medication
• nominate a pharmacy
• view medical records

Click here to get started with the NHS app.

If you have any problems accessing the NHS app you can contact the support team.

We have a new way in which you can contact us online for any routine enquries.  We will aim to get back to you within 72 hours.  You can use this system to:

• Request sick notes
• Request letters
• Submit a query about prescriptions
• Ask for advice about non urgent medical conditions

Click here to access the system

Click here for more information

⛔MOUNJARO UPDATE⛔

WEIGHT LOSS MEDICATION (Mounjaro) is currently NOT available for NHS prescription in Heywood/ Greater Manchester.

We are receiving many requests to prescribe weight loss injections (Mounjaro) or similar. Greater Manchester ICB (the organisation responsible for overseeing NHS funding for practices in Heywood) has issued instructions that this medication cannot be prescribed for weight loss. The website link below gives more information.

 https://gmintegratedcare.org.uk/weight-management-in-greater-manchester/

We understand this may be frustrating for many patients, but please note that booking an appointment to speak about this will not change the outcome.

 The decision not to prescribe is NOT taken by the GPs / practitioners at the surgery - they have to follow the guidelines in place.

There are a number of our patients receiving Mounjaro (or similar) for their diabetes management - this is allowed on the NHS and will continue.

We also recognise that some patients are accessing prescriptions from private pharmacies or online providers. Please ensure you let your private provider know about any other medications you are taking.